Richmond Tech & Telecom

If your business is still running a Nortel PBX phone system, HEED THIS WARNING - These systems, which are greatly outdated, are susceptible to hacking through the voicemail and call forward to (outdated) pagers. If your voicemail accounts are using simple passwords, change them immediately! If your Nortel phone system has been hacked and you've received a $80,000.00 bill from Verizon - we can help! Our technicians can lock down and secure voicemail boxes and verify that no c...all forwarding is in place. However, the system will not be hack proof and we HIGHLY RECOMMEND replacement of the Nortel system. We also HIGHLY RECOMMEND our Penntelco IP based PBX system, which is secure and even if hacked (unlikely), you'll never get an $80,000.00 bill from the carrier from unauthorized calls to a foreign country. Call us today for more information: (215) 634-2997 or [email protected] See more

Our Penntelco IP based PBX telecommunications system is based on the most popular and stable platform in the world, developed by Asterisk. Start saving money, improve your communications system and join the community!

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We question the competency of a vendor that breaks their own autodiscover.xml record when millions of users rely on their service.

Attention Outlook.com users who use Microsoft Outlook to sync mail, contacts and calendars - Microsoft has broken their autodiscover mechanism that allows Outlook.com accounts to sync to Outlook desktop version. This broke within the last 72 hours. If you only use Outlook web, you are not affected. Cell phones also do not seem to be affected. We have opened a ticket with Microsoft and have the following update: We're continuing to perform validation of our fix and expect this process to complete within the next three to four hours. Once complete, we’ll initiate deployment of our solution to the affected infrastructure. The fixes will be in the service so no changes needed on the client. If I get any better updates I will post back. Otherwise we will just need to wait on the service fixes to be deployed.

We will soon be firing two vendors of ours that we considered subpar, but whom we did not terminate because of logistical and migration issues. A recent spat of downtime lasting a day (and counting) has forced us to re-evaluate our position, initiate emergency migration measures, and fire the underperforming vendors. Just another way we work for the best interests of our clients.

During these times of mandated telecommuting, how well has your organization adapted to these new working conditions? Are you able to access digital files from the office or on your cloud platform? Are you able to conduct business transactions that require signing documents? Can you answer customer phone calls and call customers using your business phone lines? We'd like to hear from you! If you've answered no to any of these questions, we can help!

While global supply chains for electronic goods remain seriously constrained, we are still receiving inventory from HP for commercial grade notebooks and mini-desktops. In addition to having superior hardware compared to consumer lines, these systems are bloatware free! If you are in need of a solid, quality notebook at a reasonable price, give us a call!

If you are using a VOIP service, chances are your provider gave you inferior equipment. When you switch to our Penntelco branded service, we provide the most robust and feature rich telephones, giving you the best experience. Move your service in as little as 72 hours!