Smith Insurance Group Inc

As we enter the "green phase" on Friday, the agency has made the decision to continue with restricted access to the building. Only those that have pre-scheduled appointments will be able to enter the building and bathroom facilities will not be available, under any circumstances. All payments will continue to be accepted through the lock box which is located to the right of the front door. Those with scheduled appointments will be required to wear a face mask upon entering the building and only one person is allowed in the building at a time, so please do not bring anyone else with you. We know that this has been a very trying time for everyone and our goal is to not only keep our staff safe but also our clients and family. We appreciate your understanding as we move one step closer to normalcy.

*Just a reminder * In order to comply with the CDC’s recommendations regarding COVID-19 and based on Pennsylvania’s current request for small business owners, all customer access to the building will be denied until further notice. However, please know our staff is still here and ready to provide service by phone and/or electronic communication. You may call us at the agency at 570-675-5234, opt 0.... Check payments: Use the drop slot next to the front door Check by phone or Credit Card payments: Please call the office for assistance Due to the circumstances, no cash payments are being accepted at this time. We apologize for any inconvenience this may cause and hope you understand that we have your best interest in mind. Please stay safe and healthy. Smith Insurance Group, Inc.

Our agency is proud to partner with Nationwide to protect you and your family during these challenging times. We’re pleased to share that to get relief in your hands quickly and simply during the COVID-19 pandemic, Nationwide is offering a one-time premium refund of $50 per policy for personal auto policies active as of March 31, 2020. You don’t need to do anything. Refunds will automatically be credited to your most recent method of payment (for example, automatic withdrawal, credit card, personal check) within the next 30 days. We are offering this rapid relief at a time when many drivers are making the right choice to stay off the road and remain home to help flatten the curve.

While the past few weeks have brought challenges and uncertainty, we want our customers to know where you can turn when you need us. For the fastest service 24/7, we encourage customers to sign up for online account access. Personal lines customers can visit nationwide.com to log in or create an account. Commercial lines customers can visit NWsignup.com. Harleysville members can visit nationwide.com/harleysville-insurance.jsp for online servicing support and you can visit th...e Harleysville Agency Portal for agency self-service options. With online account access, customers can take care of simple account transactions anytime such as: Print ID cards Enroll in paperless documents Start or check on a claim Set up automatic payments Pay a bill Personal lines customers can also download our mobile app to: Access your ID cards Start a claim Make fee-free payments through the app or Apple Pay And personal lines customers can text us to: Get recurring billing reminders (text ENROLL to 245569) Make a payment with their stored payment method (text PAY to 245569) We wish you good health and brighter days ahead. Nationwide Contact Information Business area Contact/online Phone Claims Service Nationwide.com or mobile app 1-800-421-3535 Personal Lines Service (home & auto) [email protected] 1-877-669-6877 Commercial Lines Service (Nationwide accounts) Nationwide.com 1-888-508-8622 Commercial Lines Service (Harleysville accounts) Nationwide.com 1-800-338-8301 Nationwide Pet [email protected] 1-800-540-2016 Nationwide Private Client [email protected] 1-855-473-6410 Harleysville [email protected] 1-877-669-6877

In order to comply with the CDC’s recommendations regarding COVID-19 and based on Pennsylvania’s directive, our agency will be closed until further notice. However, please know our staff is working remotely and ready to provide service by phone and/or electronic communication. You may call us at the agency at 570-675-5234, opt 0.... Check by phone or Credit Card payments: - Call the office number for assistance. Please do not leave any payments at the office. Due to the circumstances, no cash payments or money orders are being accepted at this time. You also have the option to mail your Nationwide payment to the following address: Nationwide Insurance P O Box 13958 Philadelphia, PA 19101-3958 PLEASE DO NOT MAIL CASH Any other insurance payment (non Nationwide), please call the office. Please stay safe and healthy. Smith Insurance Group, Inc.