TransNet

Join the TransNet team as a Customer Service Representative. If you enjoy helping people and speaking with many different people daily, this is the perfect job for you! You will be scheduling trips for older adults, persons with disabilities, and medical assistance recipients so they are able to keep their independence. TransNet provides transportation to medical appointments, grocery stores, hairdressers, pharmacies, shopping locations, and more. You would be the person to make this happen. Please send your resume to [email protected] for review. For the complete job description, visit Manage Jobs on our Facebook page. We look forward to hearing from you. #TakeTransNet

The first day of Summer is Sunday, June 20th. Please remember to be safe in the summer heat and continue to check on older adults as it may affect them negatively. Click on the link below to review how to avoid heat related illnesses and death as illustrated by the National Safety Council (NSC). https://bit.ly/3guRpEb #TakeTransNet

View the June 2021 TransNet Express Newsletter - PTMA Annual Board of Directors Meeting and Lunch and Learn; Happy Father's Day; Shared Ride Rate Increase Effective July 1st; PTMA Employee for 14 Years Now Uses TransNet; First Day of Summer; and Did you know that SEPTA offers same day free transit rides for senior citizens? https://bit.ly/3cPcI0S #TakeTransNet

The Customer Service Representative (CSR) reports directly to the Program Supervisor. Responsibilities include taking transportation trip reservations and cancellations for the residents of Montgomery County who are receiving services through various County and State agencies. The CSR is an important link between the TransNet office and our consumers. This position is responsible for ensuring that all trip information is accurately entered into TransNet’s specialized transpor...tation software program. Comprehensive training for this position is provided. Specific duties include but are not limited to: Working hours are 8:00 a.m. until 4:00 p.m. Monday - Friday Entering all relevant trip request data into the transportation software program and communicating appropriate information to consumers Verifying consumer eligibility Communicating with subcontractors as needed Reviewing the trip information for accuracy Entering eligible client registration data into the transportation software program Communicating with medical service providers to verify the accuracy of trip destination information Interacting with other TransNet staff as needed Other related duties Qualifications: Effective communication and interpersonal skills Excellent telephone and customer service skills Related employment experience Ability to handle calls efficiently Full-time position with salary and comprehensive benefit package

According to the Centers for Disease Control and Prevention (CDC), the COVID-19 vaccines are safe and effective for everyone 12 years of age and older. Click here to find a location to receive the vaccine. www.vaccines.gov #StaySafeandHealthy #TakeTransNet

Annette Jacobs, a Partnership TMA employee for 14 years, has been involved with TransNet throughout these years and is now a TransNet rider. She expressed how happy she is with the service and the drivers: "Since I have had a partnership with TransNet through The Partnership TMA for many years, it is great I am able to use their service to travel to and from work all week. The drivers are extremely friendly, the service is fantastic, and the customer service representatives are always available and willing to help. Thank you for your service to help me keep my independence." #TakeTransNet

During the winter season snow brings a high level of challenges and difficulties requiring additional safety measures. Snow shoveling and snow blowing are high-risk activities, and the National Safety Council recommends tips to shovel safely. Click here to view these recommendations. #TakeTransNet http://bit.ly/3iwlLVV

V-safe After Vaccination Health Checker: According to CDC, V-safe is a smartphone-based tool to provide personalized health check-ins after you receive the COVID-19 vaccination. By using this app, you can notify the CDC if you have any side effects after getting the vaccine. V-safe will also remind you to get your second COVID-19 vaccine dose if you need one. #TakeTransNet https://bit.ly/2XUPY7T

The January 2021 issue of the TransNet Express has been released. Stay safe and healthy! https://bit.ly/2M99NWf #TakeTransNet

Congratulations to Mike Griffin, driver at our partner, Bux-Mont Transportation, for being a "SeQurement Hero"! Thank you for your commitment to transporting our riders safely and thank you to Q'Straint for recognizing our heroes. #TakeTransNet

TransNet and our partners continue to disinfect the vehicles in their entirety at the end of each day and we continue to disinfect high-touch areas three times a day. Thank you for trusting us and riding with TransNet. Stay safe and healthy. #TakeTransNet https://www.suburbantransit.org/safety-guide-covid-19

We are all in this together. Receive the vaccine once it is available to you and continue to wash your hands, wear your mask, and stay six feet apart. #TakeTransNet