OMS Consulting, LLC

OMS CONSULTING, LLC SERVICES At OMS Consulting, LLC, we take great pride in providing our clients high quality services that are personalized for their unique business wants and needs. Contact us during regular business hours to schedule an appointment or leave a message anytime and we will get back to you as soon as possible. We provide a variety of Financial and Administrative Operations Services partially listed below. This includes a NO COST TO THE CLIENT INITIAL CONSULTA...TION. We also provide corporate and individual tax processing. Business Plan Development: A comprehensive Business Plan is the roadmap for success. Failing to Plan is Planning to Fail. We can help you develop an organizational strategy that takes into consideration the variables that can impact your success and how to navigate them. Finance and Performance: Sales drive revenue and revenue is the Bottom Line. We will work with you to generate Pro Forma budgets based on your previous or projected sales that can be utilized to project future company revenue, expense and ROI. We will also generate performance targets based on your Short and Long Term Goals. Marketing: Who is the Target Market? What is the value-added component(s) that differentiates you from your competitor? In other words, what sets you apart and how will you get the message to the customer base. Sales drives revenue and Marketing Drives Sales. Contrary to popular belief the product or service does not sell itself. Someone must identify or create a need, identify the target market, provide the solution and then inform the market about the solution. We can help you develop or fine tune your marketing plan and sales initiative. Business Operations: Effective and Efficient business operations processes provide a stable support environment for the business to flourish in; on the front line selling, in the back ground supporting the sale, in production and in general administration. Or, Inefficient Processes can be Silent Killers to your Bottom Line. We will analyze your processes and help your support teams maximize the return on their effort and minimize any negative impact on the Bottom Line.

The OMS Difference: OMS’s consultative approach is holistic. Going beyond the customer experience itself, our teams help companies understand how to drive economic returns through Efficient and Effective processes Internally and Externally. Enabling companies to recognize what they do well, realize what they need to do better and understand the financial implications of both. Potential benefits: Our approach enables companies to develop a customer experience strategy that can... help avoid the pitfalls of under-and over-delivery which can have an adverse effect on their bottom line. What you can expect: - A clear picture of who your customers are to develop a deeper understanding of your customer’s wants and motivations. - A detailed outline of your future or current customer experience: Enabling you to counteract the bad and build on the good. - Alignment of customer needs with organizational strategy: Spanning training to process re-engineering, and automation to market segmentation. - The right delivery model for profitability: Not all experiences are equal. We help you understand the relative impact of each from a financial and organizational sustainability perspective. - A tactical plan to deliver at each touchpoint: From implementation and management to a highly satisfied customer experience. Putting strategy into practice by combining OMS’s expertise in financial and administrative operations analysis, with an in-depth understanding of customer service and organizational change management, we: - Carry out unique and holistic, organizational wide, qualitative and quantitative research. - Analyze the relative importance of different internal and external stakeholder interactions. - Develop an end-to-end view of optimal customer experience investments. - Co-develop future environments and experiences that are competitive, adaptable and deliver ROI. - Make delivery more effective with strategies that align your Horizontal and Vertical leadership.