Philadelphia Department of Revenue

LOOP10https://youtu.be/rbpFimtphIQ

If you feel there’s a problem with your water billwhether it’s the amount due, the payment terms, a water shutoff noticeyou have the right to dispute it. Here are two ways to contact us quickly: Email us: [email protected] Call us: (215) 685-6300

Is your business moving or changing ownership? Update your tax account info by using PhilaRevenue’s Change Form. Download the form and email it to us at [email protected]: https://www.phila.gov/documents/tax-account-change-form/

#WaterRevTip: If you are calling to pay your water bill via phone, or if you have questions about your water account, remember that you'll need to provide your nine-digit water access code, found at the top right hand corner of your water bill. (Photo credit: Philadelphia Water Department )

Are you unemployed and dealing with a serious illness that makes it hard to pay your water bill? You can apply for water bill assistance if you have experienced a special hardship within the past 12 months. Call (215) 685-6300 to learn about your options.

If you know someone that does not have internet access, help them sign up to receive a call back from PhilaRevenue about their tax and water accountyou’ll need: First name The initial of your last name, and Cell phone number Learn more: https://www.phila.gov/2020-09-21-call-you-back-get-help-wit

Water shutoffs are not happening until April 2021, but if you need help paying your water bills, it's important to call us today and ask about the Tiered Assistance Program.

Did you know when the City gets calls about unsafe and unsanitary properties, Licenses & Inspections will: Remove junk, Cut high weeds, and Seal up vacant buildings? But they also have to bill the owners for those services. Learn more : https://www.phila.gov/2018-03-13-no-city-cleanups-on-priva/

Philadelphia residents often ask this question: What is the storm water charge on my monthly bill? Laura Copeland, Public Relations Manager for the Philadelphia Water Department explains what it is and what the charge covers: https://youtu.be/lbfI5MYiwRM

Stay informed of important tax changes from PhilaRevenue. Go to the Contact Us page on our website and sign up to get info delivered straight to your email!

Has the COVID-19 health emergency caused you to fall behind on business taxes? Find out how you can get help here: https://www.phila.gov/2020-10-19-video-new-recovery-paymen/

Our friends at @PHLCommerce have pulled together some great resources for Philly businesses impacted by COVID-19. Learn about what is available and share this with a business owner: https://www.phila.gov/2020-03-20-information-and-resources/

Mail in your payments rather than visiting us in-person during the pandemic, but make sure you have the right P.O. Box for your tax and water payments. Get the addresses here: https://www.phila.gov/2020-04-06-check-the-p-o-box-mailing/