Mike Dershowitz

Here's an old article of mine. We already hired a sales exec. Yet, the message remains true. #BPO leaders get better results when they shift their focus on the costs of their human operations. https://zcu.io/F58H via The Good Men Project #fairtradeoutsourcing #humancapital #peoplemanagement

I think the #scooter is as important to the developing world as fiber-optic technology, the microprocessor, inexpensive containerized shipping & the ability to inexpensively purify water. READ: https://zcu.io/pzEp #socialeconomics #fairtradeoutsourcing #socialimpact

Right from that start, you can plan the journey your #employees will take throughout their #employment with you and that begins with pre-employment #benchmarking. This is simply the first step toward #workforcedevelopment. https://zcu.io/0MKk

Thank you to Susan Hash of Contact Center Pipeline for asking me to take part in this discussion about #workforcedevelopment and #upskilling in times of uncertainty. Read the article here: https://zcu.io/mEQa

At the end of the day, the #livingwage is about people's lives. It's about how people live their lives and what is reasonable and what is not. What is moral, ethical, and what is not. Read the rest of the article here: https://zcu.io/ExsT #fairtrade #fairtradeoutsourcing